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Jen Clinehens: Choice Hacking - Marketing Psychology & AI

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Easy to understand = Easy to buy

Offers that are easy to understand are easy to buy. It might seem like common sense, but most people overcomplicate their products and offers. When an offer is easy to understand, it becomes easier to buy because of a psychological concept called Cognitive Fluency. Cognitive Fluency says that the easier it is for our brains to understand something, the more persuasive and engaging it is. Here's how Apple, McDonald's, and Dropbox do it - and how you can do it, too no matter the size of your...

An image of the Vuori website, selling mens yoga shorts

Sometimes opportunity shows up disguised as competition. A 2x failed entrepreneur, accountant Joe Kudla had settled back into his 9-5 job to take a mental break and try to save some cash. He lived in the picturesque California surf town of Encinitas located along the famous Pacific Coast Highway, about 100 miles outside of Los Angeles. An avid rock climber, he’d suffered a back injury and decided to take up yoga. But he figured out pretty quickly that the athletic shorts he was wearing to...

A collection of 25 Starbucks holiday cups in various red, green, and purple festive designs, arranged in three rows against a plain white background.

Just a quick note from me before we get started 🔽 Chief Business Copilot intake is now officially shut. I'm not sure when the next intake will open, so if you need a thinking partner to help get your business unstuck, I can help you use the same buyer psychology and AI principles that have helped me create $250M+ for my clients (from solo business owners up to Fortune 500 clients like McDonalds and Microsoft) to grow your business no matter its size with my... 👉 NEW, laser-focused one-on-one...

If you want to make a product more popular, make it more visible. Jo Malone, a small British perfume brand (also the name of its founder), wanted to crack the lucrative U.S. market. These days, Jo Malone is a part of the $32B beauty conglomerate Estée Lauder. But when it first tried to expand into the U.S. it was… a niche brand, to put it politely. And they had the marketing budget to match: $0 dollars. But Jo Malone managed to turn that $0 marketing budget into an asset that catapulted the...

A lot of marketing sounds smart but doesn’t actually SAY anything - and that’s a big problem when it comes to conversion and sales. I know you’ve seen marketing like this - it sounds something like: “Empowering growth through strategy.” “We revolutionize your business.” “Reimagining what’s possible.” It feels polished, but almost… too polished. Like a thin veneer that makes things look good on the surface, but has zero actual substance (and is completely forgettable). I call language like...

A bright green Louis Vuitton store in NYC

Defaults are the silent-decision makers that guide much of our behavior. These are pre-set choices that take effect if you do nothing. We see, but often don’t notice, defaults every day… Maybe you’ve been automatically enrolled into your company’s 401k or pension plan. (Studies show automatic enrollment increases participation in retirement plans by 40%) Maybe you keep going to the same coffee shop, not because you like it but because it’s on your way to the office. Or maybe you never change...

A quick note before we get started - Exec2Next is now closed. If you want to get added to the waitlist for the next intake so you can get the tools to escape the corporate world and get on the path to a $300k/year solo consulting business, just reply to this email with the word “WAITLIST” and I’ll add you. — 👉️ There’s a simple concept I keep coming back to because it explains 98% of why really smart people struggle to get clients and sell their services: Most people don’t know which part of...

Before we get started, I wanted to remind you that my Exec2Next program intake CLOSES TOMORROW at 11:59PM EST. There are 5 3 spots left in this intake. Reserve your spot here or check out the full details at the bottom of this email. As always, if you have any questions just respond to this email and ask away 😀 — Making more sales means making it easy for people to make decisions In 1997, Apple was 90 days from bankruptcy - but how CEO Steve Jobs saved the company is a masterclass in buyer...

The “right” price isn't just about cost - it's also about context. Prof. Dan Ariely wanted to figure out if how a price was presented would affect its sales. So he set up an experiment with The Economist, a well-known British financial magazine. He showed people three subscription options and asked them to choose: $59 for a digital subscription $125 for a print subscription $125 for a print + digital combination subscription That middle option looked like a mistake. Who would pay for a...

When discounts become your entire brand, it’s only a matter of time before they destroy it. Subway learned that lesson the hard way. In 2005, a Subway sandwich shop franchisee named Stewart Frankel ran a simple promotion to boost weekend sales - get any footlong sandwich for $5 (instead of the usual $6). Frankel made a few simple “$5 Footlong” signs to hang in his window. And in the first 2 weeks the promotion ran, his sales went up an incredible 65% to $23k - that’s more than 4 times the...